Contact information
Contact Information
If you have any questions about your order, digital product access, licensing, refunds, or our policies, you can contact The Creator Pool by email.
Customer Support
Email: contact@thecreatorpool.com
We aim to respond to all customer support inquiries within 1–3 business days.
Support Requests
When contacting us, please include the following information so we can help you faster:
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your full name;
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your order number, if applicable;
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the email address used at checkout;
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a short description of your question or issue.
Digital Product Access
If you did not receive your digital product, download link, ClickUp template access, spreadsheet access, or related files after purchase, please contact us at:
We will first attempt to resend the access link or provide an alternative delivery method.
Business and Licensing Inquiries
For business, partnership, licensing, or agency inquiries, please contact:
Company
The Creator Pool
Last updated: June 20, 2026